Associate Safety Professional Practice Exam

What is the primary cause of errors that lead to computer system downtime?

1. Hardware malfunction

2. Computer software

3. Network connectivity issues

4. Power supply failures

The correct answer is: Computer software

The primary cause of errors that lead to computer system downtime being attributed to computer software is significant in the context of modern technology. Software issues can encompass a wide range of problems, including bugs, faulty updates, compatibility issues, and security vulnerabilities, which can directly affect system performance and cause failure. Software often acts as the backbone of computer systems, controlling hardware and facilitating processes. When there are errors in the software, whether from coding mistakes or insufficient testing, it can lead to critical failures that might incapacitate systems entirely. Furthermore, as applications and systems grow in complexity, the potential for software-related errors increases, which can be the root cause of crashes or improper operation. While other factors like hardware issues, connectivity problems, and power supply failures can also contribute to downtime, software errors tend to be more prevalent due to the constant updates and changing environments in which software operates. Thus, in many incidents of downtime, it is the software that is most often identified as the core issue needing resolution.